Unless expressly agreed otherwise, these General Terms and Conditions (GTC) apply to all business transactions between CHOCOBERN and its customers. The object of the company is to offer and carry out city tours and other events. This includes in particular services such as guest services and the sale of gift cards.
PROMISE OF SERVICE
The payment of the service offer establishes the contractual relationship. Both services paid for on site and online reservations are considered confirmed bookings. CHOCOBERN undertakes to comply with the sold offer including the points mentioned below.
We guarantee the service only if the payment has been made in this regard. For short-term reservations that are not made online, cash payment is offered to the tour guide on site. In this regard, the cash payment will be made in each case before the execution of an offer.
TICKET of CHOCOBERN (Fare Harbor)
Tickets for the city tours are personal and non-transferable.
Refunds will be given only in the event of accident or illness upon presentation of a local doctor's certificate. Refunds for cancelled reservations will generally be made using the same method of payment used in the original transaction or will be made by bank transfer.
The prices indicated are in Swiss francs. When paying in Euro, the conversion rate 1 to 1 is applied. The prices are indicated including VAT. The published services and prices are not binding for CHOCOBERN. Prices and programs are subject to change without notice. All information is subject to availability.
If the customer is unable to participate in the activity due to late arrival or can only participate to a limited extent, no refund will be made. If the customer cancels or leaves the activity early, no refund will be given.
CANCELLATION BY CHOCOBERN
CHOCOBERN has the possibility of not carrying out offers due to insufficient participants. In such cases, participants will be refunded the full amount paid. Further claims will be rejected.
In principle, the tours are carried out in all weather conditions. We reserve the right to change, cancel or terminate the program or individual services after conclusion of the contract and also during the activity if natural and/or weather conditions or other unforeseen circumstances (force majeure, floods official - and/or safety measures or other risks) make this necessary. CHOCOBERN reserves the right to exclude individual participants from the offer if requirements or safety concept relevant issues are not met.
In case of cancellation of the tour for the above mentioned reasons, no refund will be made.
LIABILITY & INSURANCE
CHOCOBERN is not liable for accidents that occur before, during and after the tour. Neither Casa Nobile nor the Matte Distillery.
We are not liable in case of neglect, force majeure or any event that cannot be foreseen or prevented by CHOCOBERN despite all due diligence.
You will provide yourself with appropriate insurance coverage for illness, accident (including rescue and repatriation), theft and negligent damage to rental equipment during the activity. We are not liable for personal equipment that is damaged or lost during an activity.
CHOCOBERN reserves the right to use any photo material for marketing purposes. In this case the participants will be asked explicitly. Even after that, the participants can revoke the permission to use and share the data and images at any time by sending a message to firstname.lastname@example.org. Nevertheless, the data necessary for the transaction will be treated confidentially.
CHANGES TO THESE GENERAL TERMS AND CONDITIONS
CHOCOBERN reserves the right to modify these general terms and conditions over time. The current version of the general terms and conditions will always be published on the website.
CONTENT OF THE ONLINE OFFER
CHOCOBERN (hereinafter referred to as the "Author") does not assume any liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, which refer to damages of material or immaterial nature caused by use or disuse of the information or the use of incorrect or incomplete information are excluded, unless the author is not intentional or grossly negligent fault.
All offers are subject to change and non-binding. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.
REFERENCES AND LINKS
The author is not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages.
The author hereby expressly declares that at the time the links were created, no illegal content was identifiable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked pages. Therefore, the author hereby expressly distances himself from all contents of all linked pages that were changed after the link was set. This statement applies to all links and references set within the author's own Internet offer as well as to external entries in guest books, discussion forums and mailing lists set up by the author.
For illegal, incorrect or incomplete contents and especially for damages resulting from the use or non-use of such information, only the provider of the linked page is liable, not the one who has linked to the respective publication.
CHOICE OF LAW
Swiss law is applicable.
The place of jurisdiction for disputes is Bern. The contract language is German. Subject to change without notice.